BDA Account Management Teams—The face of our brand, the voice of yours.

Our Account Management team members aren’t simply salespeople. They’re brand strategists, marketers and communicators. They’re the power behind our brand that becomes the voice, character and essence of yours within our organization. They’re an extension of your company, your team, and your brand.

We’ve built our reputation on brand and experience, and the means to make it happen:

Attracting and retaining the right talent – Our largest investment is in our people.  BDA attracts and retains the best talent from a wide variety of markets and industries to ensure in-house understanding of how to apply our expertise to your specific needs.

Training and developing Associates – BDA University, our on-campus, continuous learning center, is the best in-house training program in the industry. It’s been designed to develop experts, both in our industry and in yours.

Your account management team – Assigning and deploying the right people – It’s extremely important to us that your dedicated Account Team are not simply “order takers” who execute on your needs. Your account team works collaboratively with you to understand your objective, and evaluate, create and manage the most appropriate merchandise experience to extend your brand with excitement.

Service level – The service level you experience in your relationship with BDA isn’t something taken for granted—we measure it on a continuing basis for delivery perfection. To date, client orders have a Perfect Order Rate (POR) of 99.6%.