Direct Report: Director of Client Services
Job Category: Salaried; Exempt

3-5 yrs Account management experience within the ad specialty, promotional products/ merchandise industry. You have an up-to-date rolodex with the ability to bring a book of business with you to BDA.
Creativity and experience in product and/or concept development.
Excellent Customer Service and Client Relationship Building skills. You get up every day with the desire to go sell!
Proven track record of increasing sales through client development, and managing C-level relationships.
Experience developing and managing business with Fortune 500 clients.

Dynamic presenter, at ease presenting to all levels (C-level, etc)
Excellent project management skills. Ability to manage details and tight deadlines.
Amazing, pro-active follow up skills.
Understanding of and direct experience with branding and marketing.
Ability to nurture existing clients and grow new relationships within your assigned accounts. Your clients love you!
Strong negotiation skills and ability to create win-win situations.
Self directed, motivated, and driven to succeed. Your mantra is “Make it happen”!
Team player who will do what it takes to deliver on time, on budget, and to the delight of your team and clients.

Establish a marketing plan to achieve sales goals within your client company
Make sales calls; develop and increase business within the client company and develop opportunities for new business
Develop creative ideas for clients' external marketing projects and internal employee incentive projects
Promote and encourage ongoing programs and sales
Work with sales coordinators - directing work flow and projects
Work with vendors to ensure quality of products, get up to date information on the coolest, hottest trends, negotiate pricing, and ensure quality production and timely delivery of products
Work within assigned budgets and tight deadlines
Understand financial aspects of sales role, gross margins, sales reports, etc.
Maintain profitability
Increase Sales - consistently grow the business within the client company
Encourage overall client relations - exhibit high levels of customer service to ensure smooth operations and happy customers. Be accessible for your clients, show them your creativity, walk their halls, and bring them value every day.
Maintain ease of process and high levels of professionalism when interacting with BD&A employees as well as the client, while allowing for flexibility and change within the office and client's needs.
Produce high quality service and products.
Some travel required
Financial/budgetary responsibility and strategic planning responsibilities

Travel: Yes
Financial/Budgetary Responsibility: Yes
Strategic Planning Responsibility: Yes
Direct Reports: 0

Account Manager